This website is operated by Nuova LTD, Registered in England and Wales No. 09800509
Our postal address is: Nuova LTD, 34 Herbert house, Old castle street, E1 7TW, London, UK.
In these terms and conditions:
- ‘content’ means information we publish or you post on nuovashowroom.com, including information about you
- ‘nuovashowroom.com’ and ‘ Nuova’ means Nuova Ltd, Registered in England and Wales, Company Registration Number 09800509
- ‘our site’ means our presence on the Internet;
- ‘our’, ‘we’ and ‘us’ means Nuova Ltd and, where applicable, its employees, affiliates and authorised agents;
- ‘products’ means the goods and/or services provided by Nuova showroom including but not limited to our selection of fashion, jewellery and design products supplied on behalf of a range of independent brands
- ‘seller’ means the named brand, designer or individual on whose behalf we sell as disclosed agent
- ‘use’ means use, copy, publicly perform or display, distribute, modify, translate, and create derivative works of
- ‘user’ means any user of our site
- ‘you’ and ‘your’ include any user of our site
- ‘website’ means nuovashowroom.com/nuovashowroom.co.uk
- These Terms and Conditions are only available in the English language
2. Orders & Payment
All orders are subject to acceptance and availability. Unless otherwise stated, items on the Nuova website are in stock and available for delivery. All items, regardless of location, are sold on behalf of the designer named on the product page. Your transaction is between you and the seller, Nuova acts only as an agent arranging the transaction.
We must receive payment of the whole of the price for the items that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. After this time, the order may still be rejected at our discretion or if the seller cannot fulfill the item for any reason. If your order is rejected or your item becomes unavailable we contact you as soon as possible to inform you and you will be offered a full refund.
We and/or the seller reserve the right not to accept your order or to refuse to process a transaction at any time at our discretion. Our acceptance of your order brings into existence a legally binding contract between you and us (on behalf of the seller) on these Terms and Conditions.
3. Your Details
By providing us with your details to make a purchase you understand and agree that:
- You will provide us with truthful personal information about yourself and will keep this information accurate and current
- You will not create an account for anyone other than yourself without permission and you will not share your account details with anyone else or do anything else to jeopardise the security of your account
You agree to notify us of any content which breaches these Terms and Conditions by e-mailing us at firstname.lastname@example.org
4. Price and Payment
The prices payable for the goods and/or services that you order are as set out in our website. If you fail at any time to pay any charges due in accordance with these terms and conditions we may, in our discretion and without prejudice to our other rights, refuse to provide you with our goods and/or services. We need not provide you with advance notice in such circumstances.
Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a confirmation of sale.
Despite our best efforts, sometimes our products may be incorrectly priced. Where there is a discrepancy in price, and the stated price is less than the correct price for the products we will contact you for instructions before delivery or reject your order and notify you of such rejection.
We use Global Payments and/or PayPal to process payments through our website and do not make any representation or warranty with regard to their service.
To order products you must be over 18 years of age and possess a valid credit or debit card . By placing an order, you are promising that all details you provide are true and accurate, that you are over 18 years of age, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds in the account to cover the cost of your order.
We have made every effort to make clear whether the quoted prices for items available through our site include any relevant tax and/or duty or do not. Where in any case it is not clear please note before you make an order that you might be required to bear a liability to tax or duty (for example value added tax) imposed by the seller or by operation of law that is in addition to the price.
6. Returns, Refunds & Cancellation
- If you purchase an item you agree that payments made through our website are made at your own risk.
If you purchase an item from us then you have the right to cancel your order within 14 working days of receiving the item. To do so, you must notify our Customer Services team via email@example.com within those 14 working days. You will then be entitled to a refund from Nuova Showroom that will be paid as soon as possible, but in any event within a further 14 days following the receipt of the returned item(s).
- If you cancel your order with us, you must return any items to us immediately, in the same condition in which you received them. This will be at your own cost unless the return is organised by Nuova Showroom in which case the return is ordinarily free of charge.
- You must return the item(s) in the same condition in which you received them, with their original packaging. You are asked to take reasonable care with the items and in the case of an item with a hygiene seal, you are required not to remove the seal when examining the item.
- A full refund excluding any applicable delivery costs will be processed within 14 days of us receiving the returned items.
7. Consumer Rights
As a consumer you have the right to cancel a contract at any time within seven working days, beginning on the day after you received the products. In this case, you will receive a full refund of the price paid for the Products in accordance with our returns policy.
To cancel a contract, you must inform us in writing and return the products to us immediately, in the same condition in which you received them and at your own cost and risk. You have a legal obligation to take reasonable care of the products whilst they are in your possession.
Your statutory rights are unaffected.
8. The products
We attempt to be as accurate as possible in the description of the products. However, as the descriptions are based on information provided to us by the Designer, we cannot guarantee that any descriptions are totally accurate, complete, reliable or error-free. The images of the products on the Website are for illustrative purposes only. Although we attempt to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the products.
As a consumer, you have legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms and Conditions will affect these legal rights.
The products sold by the Designer are supplied for your domestic and private use only. You agree that you will not use the products for any commercial, business or re-sale purposes. Neither we nor the designers have any liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We reserve the right in our sole discretion to deny users access to our site or any part of our site without notice (including blocking IP addresses) and to decline to provide the service to any user that is in breach of these terms and conditions of use.
Delivery will be made as soon as possible after your order is accepted; In any event, delivery will be made within 30 days of your order. The products are at your risk from the time your delivery is signed for.
For all UK orders, we use the DHL Express courier service or, from time to time, other couriers or postal services.
For all International orders, we use DHL Express or, from time to time, an alternative express courier service or postal service. International orders may be subject to the payment of import duties and taxes. You are responsible for payment of any such import duties and taxes.
A delivery fee may be charged in addition to the cost of the goods purchased. The delivery fee in respect of your order with us will be advised to you at the time your order is made.
11. Links to other sites
Certain links, including hypertext links, in our site will take you outside our site. Links are provided for your convenience and inclusion of any link does not imply endorsement or approval by us of the linked site, its operator or its content. We are not responsible for the content of any website outside our site.
All rights in the design, text, graphics and other material on our site and the selection or arrangement there of are the copyright of us, the seller or other third parties. Permission is granted to electronically copy and print in hard copy portions of our site solely in connection with the acquisition of goods and/or services through our site. Any other use of materials on our site (including reproduction for purposes other than those noted above and alteration, modification, distribution, or republication) without our prior written permission is strictly prohibited.
13. Trade marks
All trade marks, product names and company names or logos used in our site are our property or that of their respective owners. No permission is given by us in respect of the use of any such trade marks, get-up, product names, company names, logos or titles and such use may constitute an infringement of the holder’s rights.
14. Accuracy and Variations
We have taken care with the descriptions and specifications of our products and to reproduce colours and styles accurately on our website, although some variation may occur.
We reserve the right at any time without notice to revise the content of our site (including the goods and/or services offered by us) and these terms and conditions. Any changes to these terms and conditions will be posted on our site and by continuing to use our site following any such change you will signify that you agree to be bound by the revised terms and conditions of use.
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Nuova LTD, 44a Oakdale road, SW16 2HL London, UK, and all notices from us to you will be displayed on our website from time to time.
16. Events beyond our control
We shall have no liability to you for any failure to deliver goods and/or services you have ordered or any delay in doing so or for any damage or defect to services delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
17. Exclusions and Limitations
You use our website at your own risk. We are providing this site on an ‘as is’ basis and make no representations or warranties of any kind with respect to this site or its contents and disclaim all such representations and warranties.
We make no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors.
We do not represent or warrant that access to our site, or any part of it will be uninterrupted, reliable or fault free.
We do not represent or warrant to you that our site or any of its contents will be accurate, complete, reliable or useful. We are not and cannot be responsible for content posted, transmitted or shared on our website.
We do not represent or warrant that:
- any goods and/or services (whether or not provided by us) will be provided with due care and skill; or
- any goods and/or services (whether or not provided by us) will be of merchantable quality or will be fit for any purpose (even if that purpose has been previously notified to us).
We make no representation or warranty that our site is safe to use. You agree to take a reasonable degree of caution in using our website.
To the extent permitted by law, we exclude all liability (whether arising in contract, tort or otherwise and whether or not due to our negligence) which we may otherwise have to you as a result of:
- any technical, factual, textual or typographical inaccuracies, errors or omissions on or relating to our site or any information on our site;
- the unavailability of our site (or any part of it), or its services;
- any delay in providing, or failure to provide or make available goods and/or services or any negligent provision of services;
- any services not being of merchantable quality or fit for their intended purpose; or
- any misrepresentation on or relating to our site, the services (other than a fraudulent misrepresentation made by us or on our behalf).
In no event shall we be liable for any damages and/or losses whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or anyone else in connection with the use of our website, including without limitation, bodily injury, emotional distress, loss of data, loss of income or profits, damages for loss of or damage to property and/or any other damages resulting from use of our website.
Our maximum liability to you in respect of your use of our site or any services we provide or make available to you through or in relation to our website is limited to the purchase price of the products you purchased.
You agree that each of these limitations is reasonable having regard to the nature of our site and in particular given that when you purchase goods and/or services through our site you will enter into a separate contract in each case.
None of the exclusions or limitations in these terms and conditions shall exclude or restrict our liability for:
8. death or personal injury caused by our negligence
9. section 2(3) of the Consumer Protection Act 1987
10. fraud or fraudulent misrepresentation
11. any matter for which it would be illegal for us exclude, or attempt to exclude, our liability.
None of the above exclusions shall affect any statutory rights which are not capable of being excluded. However, in such case our obligation, where permitted by law, will be limited to the re-supply of our site, or its service to you.
Each of the above exclusions or limitations shall be construed as a separate, and severable, provision of these terms and conditions.
You agree to indemnify and hold Nuova Showroom harmless from all loss, liabilities, claims, demands and expenses (including reasonable legal fees) made by any third party that may arise from any breach of these Terms and Conditions by you or through a machine on which you access our website.
Waiver and Invalidity
Failure on our part to enforce any part of these Terms and Conditions will not be considered a waiver. Any amendment to or waiver of these Terms and Conditions must be made in writing and signed by us.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected. Privacy
Privacy and Use of Your Information
Third party rights
A person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
Transfer of Business
We may freely assign all of our rights and obligations under these Terms and Conditions in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise. Governing Law
The contract between us shall be governed by and interpreted in accordance with English Law and the English Courts shall have exclusive jurisdiction to resolve any disputes between us.
We do not separately file the individual agreements entered into by customers when they purchase from www.nuovashowroom.com. You can access our terms and conditions at www.nuovashowroom.com.
Please contact us with any questions regarding this agreement. Our postal address is: Nuova LTD, 44a Oakdale road, SW16 2HL London, UK.